Food Safety & Quality Commitment
At [ Runxin Food ], we take great pride in the quality and freshness of our food products. Each item is carefully prepared, packaged, and checked before dispatch to ensure it meets our high standards.
No Returns and Refunds Policy
Due to the perishable nature of our food products and to maintain food safety standards, we cannot accept returns or provide refunds once items have been dispatched from our facility. This policy is in place to protect the health and safety of all our customers.
Special Circumstances
If you encounter any issues with your order or have concerns about product quality, please contact our customer service team promptly. While we generally cannot offer refunds or exchanges for food items, we value your feedback and will address legitimate concerns on a case-by-case basis.
Contact Us
For any questions or concerns regarding your order, please contact our customer service team:
Email: [your@email.com.au]
Phone: [Your Phone Number]
Hours: Monday to Friday, 9am to 5pm AEST
We aim to respond to all inquiries within 1-2 business days and are committed to ensuring your satisfaction with our products and service.